"Success is not a goal; it's a lifetime journey to excellence."
To succeed in the New Normal, companies must foster and embrace a culture of continuous incremental improvements.
In addition to designing and deploying process improvements, InsuranceMined provides execution of our insights and best practices in core areas of expertise:
Hiring and Staff Enrichment
Design tools for rigorous standards of hiring excellence
Deploy on-going departmental cross-functional training
Develop a culture of meritocracy that rewards team and individual acts of resourcefulness and innovation
Define clear customer value proposition that aligns with core strengths and competitive advantages
Ensure consistent, actionable messaging in all communications and touch-points
Design & execute new campaings and Policy Owner Marketing programs; Test, pilot & measure response rates with ultimate focus on premium generated per cost
Establish motivating stretch goals & detailed reporting; create compensation plans that inspire & reward top performance
Develop customized training modules that significantly increase close rates, premium per policy and placement
Create mentorship programs for sustained staff development and internal leadership growth
Bottom-line: We produce meaningful results.
From vision & mission to sales coaching & client services, IM provides the complete package for growth.
Better to Best
Ask any parent and they'll always say they work hard so that their children can have a better life (further educated, more secure) than they did.
In business, embarking to excellence is a constant evolution of inter-connected enhancements and perpetual growth.
Our industry's competitive environment no longer rewards reliance on brand, out-dated legacy systems or stagnant fulfillment models. The new status quo is customer value and quantum improvements in every division.
Issueing a 20 Term policy is not a singular engagement; it's a lifetime client relationship with unlimited monetization opportunities.
With soaring marketing costs and your competitors "one-click" away, companies must engage the customer-experience with every service, interaction and touch-point:
Provide unique, insightful information
Customize & personalize value offering
Develop simple, transactional self-services
Create convenience and user control
Exceed fulfillment & delivery expectations
Engage, connect and offer future value
While our industry has historically moved slowly with change, tomorrow's leaders will take the leap to transform their business and embolden progress with insight, innovation and improvement.